THE SHOPPER EXPERIENCE MANAGEMENT
What the Shop is a marketing platform which helps retailers to understand the shopper's in-store behavior and improve the customer experience.
STUDY THE IMPACT OF THE NPS (NET PROMOTER SCORE) ON THE LOYALTY OF YOUR CUSTOMERS AND THE FOOTFALL IN YOUR POINT OF SALES
WHEN : After the visit
MODULE : Analytics
YOU ONLY GET ONE CHANCE TO MAKE A GOOD FIRST IMPRESSION
What is the impact of your online reputation on your traffic? Measure if customer reviews influence the number of visitors and on your acquisition strategy.